Effective Date: August 14, 2026
Last Updated: August 14, 2026
Insurhaus, Inc. (“Insurhaus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request an insurance quote, apply for or purchase insurance, communicate with us, submit a service request, or otherwise interact with Insurhaus.
This Privacy Policy supplements, but does not replace, any insurance privacy notice or other disclosure that may be provided to you in connection with an insurance application, policy, or financial product.
Information We May Collect
The information we collect depends on your relationship with Insurhaus and the insurance products or services you request.
Personal Identifiers and Contact Information
We may collect:
- Name
- Mailing and property addresses
- Email address
- Telephone and mobile phone numbers
- Date of birth
- Driver’s license number
- Social Security number or Federal Employer Identification Number
- Marital status
- Household member and dependent information
- Employment and occupation information
Insurance and Financial Information
We may collect:
- Current and prior insurance information
- Policy numbers, coverage limits, premiums, and deductibles
- Billing and payment information
- Mortgage company, lender, or loss payee information
- Credit-based insurance information, where permitted by law
- Claims, accident, violation, and loss history
- Insurance cancellation or nonrenewal history
- Information contained in consumer or investigative consumer reports
Vehicle and Driver Information
We may collect:
- Vehicle identification numbers
- Vehicle ownership and registration information
- Driver information
- Motor vehicle records
- Driving history
- Vehicle use, mileage, garaging, and transportation information
Property Information
We may collect:
- Property address and ownership information
- Building age, construction, occupancy, and condition
- Roof, electrical, plumbing, and heating information
- Replacement cost and property value information
- Mortgage and lender information
- Property photographs, inspections, and claims history
- Rental, tenant, and property-management information
Business and Commercial Insurance Information
We may collect:
- Business name and entity type
- Business ownership information
- Federal Employer Identification Number
- Business operations and industry classifications
- Annual sales, payroll, and employee information
- Subcontractor information
- Commercial vehicle and driver information
- Business property, equipment, and inventory information
- Contractual insurance and certificate requirements
- Prior insurance and commercial loss history
Health and Life Insurance Information
When you request Life or other insurance products requiring health information, we may collect information concerning:
- Physical or mental health
- Medical history
- Prescriptions
- Tobacco or nicotine use
- Family medical history
- Occupation and activities
- Other underwriting information
Health information will be collected, used, and disclosed only as permitted by applicable law and any authorization you provide.
Website and Device Information
When you use our website, we or our service providers may automatically collect:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website interaction and form-submission information
- Cookie and similar technology identifiers
Please do not submit Social Security numbers, financial account numbers, medical records, passwords, or other sensitive information through a general contact form unless specifically requested through an approved secure method.
Sources of Information
We may collect personal information from:
- You, your family members, employees, or authorized representatives
- Insurance applications, quote forms, emails, telephone calls, text messages, and documents
- Insurance companies
- Managing general agents, program administrators, and wholesale brokers
- Current and prior insurance agencies or carriers
- Consumer reporting agencies
- Motor vehicle departments
- Claims databases and insurance-support organizations
- Government agencies and public records
- Financial institutions, mortgage companies, and lenders
- Employers, business partners, or certificate holders
- Medical providers or health-information sources when authorized
- Website, analytics, communication, and technology service providers
How We Use Personal Information
We may use personal information to:
- Prepare and compare insurance quotes
- Process insurance applications
- Assist insurance companies with underwriting
- Obtain motor vehicle, claims, credit-based insurance, or other authorized reports
- Place, renew, service, or cancel insurance policies
- Process requested policy changes
- Provide insurance documents and identification cards
- Issue or assist with Certificates of Insurance
- Assist customers with reporting claims to their insurance companies
- Communicate about quotes, policies, billing, renewals, and service requests
- Respond to questions and customer-service requests
- Prevent fraud and protect account or website security
- Maintain required business and regulatory records
- Comply with insurance, financial-services, privacy, and other applicable laws
- Improve our website, services, and customer experience
- Send marketing communications when permitted by law or with your consent
Insurhaus does not have the authority to investigate, adjust, approve, deny, settle, or pay insurance claims. Claim and coverage decisions are made exclusively by the applicable insurance company.
How We May Disclose Personal Information
We do not rent personal information. We do not sell insurance customers’ nonpublic personal information for monetary compensation.
We may disclose personal information when reasonably necessary to conduct insurance business, provide requested services, or comply with applicable law. Information may be disclosed to:
Insurance Companies and Insurance Intermediaries
We may disclose information to insurance companies, managing general agents, program administrators, wholesale brokers, reinsurers, insurance-support organizations, and other insurance-market participants for quoting, underwriting, placing, servicing, renewing, or administering insurance coverage.
Service Providers
We may disclose information to companies that perform services on our behalf, including:
- Agency-management and customer-relationship systems
- Insurance rating and application platforms
- Electronic-signature providers
- Document storage and delivery services
- Email and text-message providers
- Website hosting and technology providers
- Cybersecurity and fraud-prevention providers
- Payment and billing service providers
- Professional advisers, auditors, and consultants
These service providers may use information only as necessary to perform services for Insurhaus or as otherwise permitted by law and their contractual obligations.
Consumer Reporting and Information Services
When permitted by law, we may obtain or disclose information through consumer reporting agencies, motor vehicle record providers, claims-history databases, insurance-support organizations, and similar services used for insurance quoting and underwriting.
If an adverse underwriting decision is based on a consumer report, you may receive a separate notice explaining your applicable rights.
Government, Regulatory, and Legal Disclosures
We may disclose information when required or permitted by law, including in response to:
- Court orders, subpoenas, or legal process
- Insurance-regulatory requirements
- Law-enforcement requests
- Fraud investigations
- Licensing or compliance examinations
- Government or regulatory inquiries
Business Transfers
Personal information may be transferred as part of a merger, acquisition, agency sale, reorganization, or transfer of all or part of our business, subject to applicable legal requirements.
With Your Direction or Consent
We may disclose information to other persons or organizations when you direct us to do so or provide appropriate authorization.
Text Messaging and Mobile Information
If you provide your mobile number and consent to receive text messages, Insurhaus may send informational, customer-service, transactional, or marketing messages in accordance with your consent.
Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance. You may also withdraw your consent by contacting us at 630-786-9971 or info@insurhaus.com.
Consent to receive marketing text messages is not a condition of purchasing insurance or receiving services.
Insurhaus does not sell, rent, or share mobile telephone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. SMS consent information may be provided to communication service providers only as necessary to deliver and manage Insurhaus text messages.
For additional information, please review our SMS Terms and Conditions.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Operate and secure the website
- Remember user preferences
- Understand website traffic and performance
- Improve website functionality
- Measure advertising or marketing effectiveness
Some cookies may be placed by website, analytics, communication, or advertising service providers.
Where required by applicable law, you may be given the opportunity to manage nonessential cookies through a cookie-preference tool. Disabling cookies may affect certain website functions.
Email and Marketing Choices
You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message or by contacting info@insurhaus.com.
Even if you opt out of marketing communications, we may continue to send necessary nonmarketing communications concerning your quote, policy, requested transaction, billing, renewal, or customer-service request.
Data Security
We maintain administrative, technical, physical, and procedural safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
Access to personal information is limited to employees, insurance companies, and service providers who need the information to perform authorized business functions.
No electronic system, website, email, or Internet transmission can be guaranteed to be completely secure. For that reason, sensitive information should be submitted only through an approved secure method.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested insurance services
- Maintain customer and policy records
- Complete insurance transactions
- Meet legal, contractual, accounting, and regulatory obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
Retention periods may vary depending on the type of information, insurance product, transaction, and applicable state law.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request information about the personal information we maintain about you
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a description of the sources and recipients of your information
- Opt out of certain disclosures or uses
- Withdraw consent where processing is based on consent
- Appeal certain decisions concerning a privacy request
- Receive the reason for certain adverse underwriting decisions
- Exercise your privacy rights without unlawful discrimination
These rights may be limited by insurance, financial-services, record-retention, fraud-prevention, and other legal exceptions. For example, we may be required to retain information needed to service a policy, comply with insurance regulations, or complete a requested transaction.
To submit a privacy request, contact:
- Email: info@insurhaus.com
- Phone: 630-786-9971
- Mail: Insurhaus, Inc., 1550 Spring Road, Suite 308, Oak Brook, IL 60523
We may need to verify your identity before completing a request. An authorized representative may submit a request where permitted by law, but we may require proof of authorization and identity verification.
California and Other State Privacy Rights
Residents of California and other states with comprehensive privacy laws may have additional rights, including rights to know, access, correct, delete, or obtain a copy of certain personal information and to opt out of certain sales, sharing, targeted advertising, or profiling.
Certain information collected in connection with insurance or financial products may be exempt from some state privacy-law requirements under the Gramm-Leach-Bliley Act or applicable state insurance laws.
Insurhaus does not sell insurance customers’ nonpublic personal information for monetary compensation. If our data practices change in a manner that creates additional opt-out rights, we will provide the notices and methods required by applicable law.
Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.
We may receive information concerning children or dependents from a parent, legal guardian, or authorized adult when reasonably necessary for an insurance quote, application, or policy.
Third-Party Websites
Our website may contain links to insurance companies or other third-party websites. Insurhaus is not responsible for the privacy, security, content, or data practices of those websites. Review the privacy policy of each third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data practices, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes will be communicated as required by applicable law.
Contact Us
If you have questions about this Privacy Policy or our handling of personal information, contact:
Insurhaus, Inc. 1550 Spring Road, Suite 308 Oak Brook, IL 60523
Phone: 630-786-9971
Email: info@insurhaus.com
Website: www.insurhaus.com