Insurance company requests roof photos or repairs
Action:Complete the requested repairs by the deadline and provide clear photos, receipts, invoices, or contractor documentation.
Do not ignore an underwriting request.
Home insurance is being canceled
Action:Contact your insurance agent immediately.
Determine whether the issue can be corrected, appealed, or whether replacement coverage needs to be arranged.
Home insurance is being nonrenewed
Action:Begin shopping for replacement coverage as soon as the notice is received.
Do not wait until the expiration date.
Mortgage company says there is no insurance
Action:Contact your insurance agent and mortgage company.
Confirm:
- Policy number
- Effective dates
- Mortgagee information
- Loan number
- Proof of insurance
- Payment status
Mortgage company changed
Action:Send the new mortgage information to your insurance agent immediately.
Insurance premium increased significantly
Action:Review the policy before simply lowering coverage.
Compare:
- Dwelling limit
- Deductibles
- Roof coverage
- Water backup
- Liability
- Replacement cost
- Discounts
- Alternative carriers
Roof is older
Action:Before changing insurers, determine whether the new carrier will offer Replacement Cost, Actual Cash Value, or another roof settlement method.
Property failed inspection
Action:Review the exact underwriting requirement.
Complete repairs and provide proof before the deadline.
If the requirement cannot be satisfied, contact your agent early to discuss other insurance options.
Home becomes vacant
Action:Contact your insurance agent immediately.
A different policy form may be required.
Home is converted to a rental property
Action:Replace or modify the homeowners policy to reflect the actual rental exposure.